Comments on: Heathrow: Worst summer transit airport in the world?

By: anni

anni — Sat, 15 Sep 2007 13:23:54 +0000

I avoid Heathrow whenever I can. I haven’t been through there for about 8 years, knock furiously on wood. London has 3? other airports, they are much better. Can we say Gatwick? Less crowded, smaller and doesn’t want you to tear out your hair and scream and scream. Hell would be to be stuck in Heathrow for all eternity.

By: Leif

Leif — Tue, 11 Sep 2007 04:34:46 +0000

Hey Rolf,

I feel you man. I just got finished chewing out Northwest/Delta/JFK over on Gadling.com last week for similar nightmares: http://www.gadling.com/2007/09/03/my-bloody-romania-jfk-unintended-layover-part-one-northwes/

Though you’ve inspired a new round of indigestion. I’m flying back to the US in two weeks with a four hour layover at Heathrow, which will require an airline change, terminal change and the always lively UK immigration cross-examination. Those guys hate me.

Here’s a time-saving hint: never, ever say the words “technically I’m homeless” when UK immigration asks where you live. Their hair stands up, their pupils dilate and they start reaching for a giant rubber stamp that says, swear to God, ‘Off With His Head’. Though equally, nothing buys you out of a UK immigration bind like forking over your Lonely Planet business card. I’ve never seen people go all mushy so fast.

By: Bloggernaj

Bloggernaj — Mon, 10 Sep 2007 09:54:16 +0000

So true! I had a friend come in from London and her darn flight was delayed by 5 hours and then she had to circle in some bad weather once she landed in the states and they lost her luggage btwn flights! Please go and voice your complaints at http://www.measuredup.com it’s a new social network that is all about customer service.

By: Liz Lewis

Liz Lewis — Wed, 05 Sep 2007 15:14:04 +0000

Hi Rolf, having read in various places about how tramatic travelling through Heathrow was and that baggage loss was a major problem, I was greatly concerned when arriving and departing there earlier this week…but I managed to get through with no problems – prehaps I was one of the chosen ones.

Hopefully things will run as smoothly on my return trip.

Cheers, Liz

By: Drew

Drew — Wed, 05 Sep 2007 15:01:11 +0000

Well, this is good to know.

I say “Schiphol Ho!”

By: Lea

Lea — Tue, 04 Sep 2007 19:35:02 +0000

Hi Rolf,

Perhaps you were yet another unfortunate victim of the total ‘non’ relationship between BA & Virgin who have a notoriously shaky corporate relationship which obviously filters down and affects customers too. If they’d both stop ratting on each other & fighting and focus on serving their customers better, they (and all the luggage) might get somewhere faster!

I always aim to avoid Healthrow if I can and would far rather connect through somewhere like Birmingham or Gatwick when flying via the UK anywhere, if I can.

Hopefully, you’ll have better luck next time

Lea

By: Lea

Lea — Tue, 04 Sep 2007 19:34:13 +0000

Hi Rolf,

I always aim to avoid Healthrow if I can and would far rather connect through somewhere like Birmingham or Gatwick when flying via the UK anywhere, if I can.

Hopefully, you’ll have better luck next time

Lea

By: Chris Truelove

Chris Truelove — Tue, 04 Sep 2007 18:39:10 +0000

Hi Rolf

I have every sympathy with you, my wife and I suffered the travel nightmare of lost luggage, we were so frustrated by lack of help and could not care less attitude of the airlines we decided to do something about it and founded http://www.globalbagtag.com which lets you track your bags 24/7 via the internet. If you let me have your mailing address I will send you some complimentary globalbagtags to try out.

Regards Chris

By: Alan Bender

Alan Bender — Tue, 04 Sep 2007 18:35:33 +0000

Maybe this should be considered Climate Heathrow Burning video