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December 4, 2007

Compensation for delayed flights is better in Europe

This caught my attention: money back from airlines.

Airfarewatchdog.com’s recent post sheds light on the hidden gem. Did you know that anyone on delayed/cancelled flights within or leaving Europe could be entitled up to 600 Euros (US$880)?

Funny—after all of these years with the meager compensation (if you’re lucky) in the US, it didn’t occur to me that it might be any better elsewhere.

Hotel stays and meals are paid for during delays of a day or more. And depending on how late your flight is cancelled/how long you’re delayed, you could receive:
• 250 Euros (US$370) for flights fewer than 1500 kilometers (932 miles);
• 400 Euros (US$590) for intra-community flights more than 1500 kilometers (932 miles) /all other flights 1500–3500 kilometers (932–2175 miles);
• 600 Euros (US$880) for all other flights

I’m surprised by both the amount of money and how you get it—we’re not just talking travel vouchers. “The compensation…shall be paid in cash, by electronic bank transfer, bank orders or bank cheques or, with the signed agreement of the passenger, in travel vouchers and/or other services.”

Apparently, these regulations took effect in February 2005 under Regulation (EC) No 261/2004 of the European Parliament. The great thing is that they apply to Europeans and non-Europeans alike, but they’re only valid for flights within or departing Europe, not arriving in Europe.

Of course, there are five times as many stipulations as there are ways to receive money, so it’s best to read the rules and exceptions. Air Passengers’ Rights also gives helpful, thorough advice. And just in case you need to provide proof on your next Euro trip, you might want to print out the regulations and pack them in your carry-on.

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Category: Notes from the collective travel mind
Related Posts: Flylc.com makes booking cheap flights in Europe easy, What do you read on flights?, Bill Bryson on the small marvels of Europe

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